Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open and use your lordexchange account, including how deposits via UPI, Paytm and PhonePe are handled, what we…

Account Holder AgreementIndia-Applicable TermsUPI & Paytm Deposits CoveredWithdrawal Rules IncludedEffective Until Further Notice
lordexchange Terms and Conditions That Govern Your Account
TERMS QUERIES AND CONTACT

Reach Us With Questions About These Terms

If a clause is unclear or you need clarification on how any part of these terms affects your account, our support team is available around the…

Live Chat Start a conversation directly from your account dashboard.
Email Support Send a detailed query to [email protected].
Social Channels Reach us through our verified social media handles for general terms queries.
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Your Rights Explained

Our obligations under these terms extend beyond gameplay — they cover how we store your data, secure your account, and respond when you request changes.

Data Retention Policy

We retain your account data for as long as your account remains active and for a defined period thereafter, as…

Cookie Use Under These Terms

Cookies are used to maintain your session, remember your preferred language, and record which pages you visited. By using lordexchange.

Account Security Obligations

You are responsible for keeping your login credentials confidential.

Requesting Account Changes

To update personal details such as your registered name, mobile number, or linked UPI or Paytm account, raise a request…

Who to Contact for Disputes

Any dispute arising from these terms should first be submitted to our support team in writing.

Withdrawal Verification Under Terms

Withdrawals to your UPI account, Paytm wallet, or PhonePe handle are subject to identity verification as specified in these terms.

Frequently Asked Questions About These Terms

These questions cover what account holders in India most commonly ask about the terms governing their use of lordexchange.org. If your question is not listed here, reach out via live chat or email and we will respond with a specific answer.

Yes, these terms apply to all account holders regardless of location, provided access is permitted under local law. If regulations in your region restrict access, you are responsible for ensuring your use of the platform complies with those local laws.

We can update these terms at any time. When we do, we post the revised version at this URL and update the effective date. Continuing to use your account after the update is published means you have accepted the new version.

Email [email protected] from your registered address requesting a data summary. We will compile and send you a record of the personal information tied to your account within the timeframe required by applicable law.

Account data is retained for a defined period after closure as required by applicable regulation. It is not used for active marketing purposes after closure. Contact support if you have specific questions about what is kept and for how long.

Access and eligibility depend on your local law. Where local law permits, you may open an account provided you meet the criteria set out in the eligibility section of these terms. If you are unsure about your local rules, seek independent legal advice.

Submit your dispute in writing to [email protected]. Our team acknowledges within 48 hours and provides a formal written response within seven business days. If the matter is unresolved, the escalation process described in the disputes clause applies.

Yes. All financial transactions, including deposits via UPI, Paytm, and PhonePe, are governed by these terms. The payment clause specifies processing times, verification steps, and what happens in the event of a failed or disputed transaction.